Terms of service
Terms of Service
Last updated: 5 July 2026
1. About Us
This website is operated by Saurith House (ABN: 29 865 119 543). Throughout these terms, "we", "us", and "our" refer to Saurith House. By visiting our site and purchasing from us, you agree to the following terms and conditions.
2. Acceptance of Terms
By accessing or using our website at saurithhouse.com.au, you confirm that you are at least 18 years of age, have read and understood these Terms of Service, and agree to be bound by them.
3. Products and Services
We sell pet essentials and wellness products. We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change without notice. We have made every effort to display product colours and images as accurately as possible, but we cannot guarantee your screen's display will be perfectly accurate.
4. Pricing and Payment
All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to modify prices at any time. Payment must be received in full before your order is dispatched. We accept payment via the methods listed at checkout.
5. Orders and Availability
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. If we cancel your order, you will receive a full refund.
6. Shipping and Delivery
Orders are dispatched in accordance with our Shipping Policy, available at saurithhouse.com.au. Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by third-party carriers or circumstances beyond our control.
7. Consumer Guarantees Under Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms of Service is intended to limit or exclude any rights you have under the ACL. For details on returns and refunds, please refer to our Return and Refund Policy.
8. Limitation of Liability
To the extent permitted by law, Saurith House will not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.
9. Pet Health Disclaimer
Our wellness products are intended to support general pet health and wellbeing. They are not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a qualified veterinarian before introducing new supplements or wellness products to your pet's routine.
10. Intellectual Property
All original content, branding, and logos on this website are the property of Saurith House and are protected under Australian copyright law. Product images, descriptions, and related media are used with the permission of our suppliers or are provided by manufacturers for the purpose of product promotion. Any third-party trademarks or copyrighted material remain the property of their respective owners.
11. Privacy
Your use of our website is also governed by our Privacy Policy, available at saurithhouse.com.au. By using our site, you consent to the collection and use of your information as described therein.
12. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.
13. Governing Law
These Terms of Service are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.
14. Contact Us
For any questions regarding these Terms of Service, please contact us:
- Email: info@saurithhouse.com.au
- Website: saurithhouse.com.au