Privacy policy
Privacy Policy
Saurith House | saurithhouse.com.au Last updated: 4 July 2026
Our Commitment to Your Privacy
At Saurith House, we are deeply committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, store, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By visiting our website or making a purchase, you consent to the practices described in this policy.
1. Information We Collect
We collect only the information necessary to provide you with an exceptional shopping experience. This includes:
- Personal identification information — your full name and email address
- Delivery information — your shipping and billing address
- Payment information — processed securely via encrypted payment gateways (we do not store your full card details)
- Order history — details of products purchased through our store
- Device and browsing data — IP address, browser type, and pages visited, collected automatically via cookies
2. How We Use Your Information
Your information is used solely to:
- Process and fulfil your orders
- Communicate order confirmations, shipping updates, and customer service responses
- Comply with our legal and regulatory obligations
- Improve our website experience and product offerings
- Prevent fraud and maintain the security of our platform
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Disclosure of Your Information
We may share your information with trusted third parties only where necessary, including:
- Shipping and logistics providers — to deliver your order
- Payment processors — to securely handle transactions
- Shopify Inc. — our e-commerce platform provider, which hosts our store and processes data in accordance with their own privacy policy
- Legal authorities — where required by Australian law or a court order
All third parties we engage with are required to handle your data securely and in compliance with applicable privacy laws.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our site.
You may disable cookies through your browser settings; however, this may affect the functionality of certain features on our website.
5. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures including SSL encryption, secure servers, and restricted access protocols to protect your data from unauthorised access, disclosure, or misuse.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian law. Once no longer needed, your data is securely deleted or de-identified.
7. Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Cth), you have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate or outdated information
- Lodge a complaint if you believe your privacy has been breached
To exercise any of these rights, please contact us at the details below. We will respond to all requests within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Saurith House 📧 info@saurithhouse.com.au 🌐 saurithhouse.com.au
For unresolved privacy concerns, you may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
This policy is governed by the laws of Australia.